Refund policy

Returns & Refunds

Every Little Art Story canvas is printed to order just for you. Because of that, we can't accept returns for a change of mind. If anything goes wrong with your order, though, we'll make it right at no cost to you.

Damaged, defective, or wrong item

If your canvas arrives damaged, has a printing defect, or isn't the artwork or size you ordered, email us at zen@dkkllc.com within 30 days of delivery. Include your order number and a photo of the problem. We'll send you a free replacement or a full refund to your original payment method, whichever you prefer. You do not need to send the item back.

Lost or undelivered orders

If your tracking hasn't shown a delivery within 30 days of shipping, contact us and we'll send a replacement or issue a full refund.

Cancellations

Want to change or cancel an order? Email us as soon as possible. If your print hasn't gone into production yet, we'll cancel it and refund you in full.

How refunds are paid

Approved refunds go back to your original payment method within 5 business days. Your bank or card company may take a few more days to show it.

Customers in the EU and UK

If your order ships to the European Union or the United Kingdom, you may also cancel within 14 days of delivery for any reason under local consumer law. Email us to start, send the item back unused in its original packaging, and we'll refund the purchase price once it arrives. Return shipping is at your cost unless the item was damaged or wrong.